Warranty terms
What the warranty on a repair covers, what it does not, and how to claim.
Still under review
01The period
Every part we replace and the work we do on it carries 6 months warranty, counted from the day the repair is finished. You get it in writing, with the device and the part on it.
02What it covers
If the part we fitted fails within the period, or the repair turns out not to have been done properly, we put it right at no cost. Coming out to you is free in that case too, wherever you live inside our service area.
03What the warranty does not cover
New damage from drops, knocks or moisture. Damage from a repair somebody else carried out after our visit. And parts we did not replace — those were already there and we did nothing to them.
04How to claim
Call or message us straight away. Nothing to post, no form to fill in. Keep your warranty record to hand; it has everything on it that we need. We answer during opening hours and usually resolve it the same week.
05Alongside your statutory rights
This warranty comes on top of what the law already gives you as a consumer. You can always rely on your statutory rights; this warranty does not limit them.
Who you have an agreement with
- Registered name
- Nonaphone
- Trading name
- Nona Repair
- KVK
- 63351889
- VAT
- NL002496286B57
Contact
Is your question not answered here, or does something read as though it does not match what was agreed? Let us know — we will change it or explain how it works.