Shipping and delivery
How your order reaches you, what it costs and what happens if something goes wrong.
Still under review
This text was drawn up from the arrangements we actually make, and is still being checked by the owner and his accountant. What it says matches how we work; the final wording may still change.
Device broken?
We come to you and repair it on the spot.
Delivery or collection
FreeCollect in store
Shipping is not available right now. You can still collect your order.
Beverwijk Bazaar, Hal 5, Unit 5058, 1948 Beverwijk
Delivery
- 01We are getting your order ready.
- 02Your order is packed.
- 03Your order is on its way.
- 04Your order has been delivered.
- 05Your order has come back to us.
14 days to change your mind
You have 14 days to change your mind about accessories. That is different from the rules for a repair appointment.
If something goes wrong
If your order arrives damaged, or does not arrive at all, let us know with your order number and we will look into it — then we send a replacement or refund you.
This page gets its final content before launch.
Who you have an agreement with
- Registered name
- Nonaphone
- Trading name
- Nona Repair
- KVK
- 63351889
- VAT
- NL002496286B57
Contact
Is your question not answered here, or does something read as though it does not match what was agreed? Let us know — we will change it or explain how it works.